Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.7
Location
8.8
Service
7.8
Dining
6.7
Guest reviews
7.6/10
based on 9 reviews
3.5/5
based on 634 reviews
6.9
6.9/10 based on 1263 reviews
#188 of 450 hotels in Patong based on Tripadvisor
Bernard
United Kingdom,
May
2024
8.2/10
I had a great time at the hotel! The location was excellent, very close to the beach and just a short walk to restaurants and shops. The rooms were cozy, especially with the nice balcony overlooking the main street, perfect for the Songkran Festival celebrations. The service was exceptional, with very friendly and helpful staff. However, the dining experience left something to be desired, mainly catering to Asian tastes. Overall, a wonderful stay!
Rooms
9.0
I loved the loft swing inside the room, and the balcony was a great addition for enjoying the Songkran Festival festivities.
Service
9.0
The staff were incredibly friendly and always willing to help, making my stay even more enjoyable.
Location
10.0
The hotel's location is top-notch, with the night market right in front, a short walk to Bangla walking street, and very close to the beach.
Dining
5.0
The dining options were not the best, especially if you prefer a variety of choices. Limited options mainly catered to Asian tastes.
Facilities
The hotel had all the basic amenities needed for a comfortable stay.
Harry
United Kingdom,
November
2023
7.0/10
I had a mixed experience at this hotel. The room without a window was surprisingly spacious; however, the service was lacking as the travel desk person was unavailable when needed. The location was great for exploring the night market but had some cleanliness issues with cobwebs in certain areas.
Rooms
7.0
The Superior NO WINDOW room was really spacious.
Service
6.0
The staff were friendly and helpful, but the travel desk person was not available.
Location
8.0
The location was excellent, close to the night market and only a short walk to Bangla walking street.
Dining
7.0
The dining experience had its ups and downs with delicious food but inconvenience with the split restaurant and pool areas.
Facilities
7.0
The hotel had shops and commercial services available.
Spencer
United Kingdom,
November
2023
8.4/10
The hotel exceeded my expectations with spacious, clean rooms beautifully decorated in traditional Thai style. The staff provided a warm, family-like service. The location was ideal, just a short walk from the beach and away from the bustling party zone, offering great value for money.
Rooms
9.0
I was pleasantly surprised by the spaciousness and cleanliness of the room, adorned with lovely traditional Thai decor.
Service
8.0
The staff here really made me feel at home with their friendly and efficient service, especially in housekeeping.
Location
9.0
The location of the hotel was perfect, just a short walk to the beach and conveniently situated away from the noisy party areas.
Dining
7.0
While the dining area was a bit inconveniently located and the options were limited, the quality was excellent and truly satisfying.
Facilities
9.0
The facilities were well-maintained and exceeded my expectations at every turn.
William
United Kingdom,
September
2023
8.6/10
The hotel offers spacious rooms with a lovely bathtub that can be opened to the room. While I was disappointed not to have the balcony I expected, the room was still comfortable. The service was friendly, with a helpful travel desk. The location is excellent, a walking distance to Patong Beach and various amenities. The dining experience provided delicious meals with a beautiful view. The facilities were well-maintained and enhanced my stay.
Rooms
8.0
The room feels spacious, and I enjoyed the bathtub that can open to the room.
Service
9.0
The staff are very friendly and the travel desk was helpful.
Location
9.0
The hotel is centrally located in Patong Beach, close to the beach and convenient for exploring the area.
Dining
8.0
The dining experience was delightful, with delicious meals and a beautiful view.
Facilities
9.0
The facilities were well-maintained and added to my overall experience.
Michael
United Kingdom,
August
2023
8.6/10
I had a wonderful stay at this hotel! The rooms in the main building were spacious and I particularly loved the bathtub. It was a nice touch to have a seating area on the balcony. The service was exceptional, with friendly and helpful staff who went out of their way to return misplaced money. The location was perfect, just a stone's throw away from Patong Beach and within walking distance of restaurants, shops, and other attractions. While the dining options were sufficient, I found them to be regularly topped up. Overall, a great value for the money.
Rooms
9.0
The rooms in the main building felt spacious, and I loved the bathtub.
Service
9.0
The staff were very friendly and helpful, even ensuring the safe return of misplaced money.
Location
10.0
The location was excellent, offering easy access to Patong Beach, restaurants, shops, and more.
Dining
7.0
The dining experience was sufficient and regularly topped up.
Facilities
8.0
The facilities were great and added to the overall experience of the stay.
Willard
United States,
August
2023
6.6/10
My stay at the hotel was a mixed experience. The rooms, while spacious, felt a bit dated and in need of maintenance, albeit with nice amenities like a bathtub and coffee-making facilities. The service was a highlight with kind encounters, but not consistently helpful. The location was convenient, close to Patong Beach and nearby shops; however, the noise from a nearby night market was a drawback. The dining options were basic and repetitive. The facilities were decent, but nothing extraordinary.
Rooms
7.0
Despite feeling a bit old, the rooms offered ample space and some nice amenities like a bathtub.
Service
6.0
The staff were generally nice and kind, although there were instances of unhelpfulness.
Location
8.0
The hotel's location near Patong Beach and shops was convenient, but the noise from the nearby night market was disruptive.
Dining
5.0
The dining options were mediocre, with limited variety and taste.
Facilities
7.0
The facilities were decent but nothing extraordinary.
Kathleen
United States,
June
2023
6.0/10
Staying at this hotel was a mixed experience. The room lacked a window, and being on the balcony wasn't ideal, but it was spacious with a lovely toilet. However, the view from the balcony wasn't pleasant. The service had its ups and downs, with unfriendly behavior being a downside, but some aspects like exceptional assistance and prompt issue resolution were impressive. The strategic location near Patong Beach and convenience to Bangla Road were highly valued, but there should be some improvements in the dining setup. Despite its flaws, there are notable positive aspects to appreciate here.
Rooms
5.0
The room, without a window and placed on the balcony, lacked natural light and had an unappealing view, although the space was generous with a nicely designed toilet.
Service
7.0
Despite the unfriendly approach and attempted overcharge, the service eventually proved excellent, including housekeeping and the swift resolution of issues.
Location
8.0
The hotel's location near Patong Beach, Jungceylon Mall, and Bangla Road was really good and quick to resolve any issues, offering good value for the money.
Dining
6.0
The dining experience, although with a basic menu that didn't vary much, had a redeeming quality with an egg station, but inconvenience arose due to the distance between the dining area and the pool being located in another building.
Facilities
5.0
The facilities should receive some attention, specifically areas like the pool setup, ceiling vents, and door frames.
Archibald
United Kingdom,
May
2023
7.8/10
The hotel has a good location, near the beach and within walking distance of restaurants and shops. The service was exceptional, with friendly and helpful staff. The dining area was decent, offering delicious meals daily. However, the hotel was undergoing renovations during my stay, which made it less comfortable.
Rooms
7.0
The rooms were clean and good size, but no bathroom and tiny window.
Service
9.0
The staff was amazingly nice and accommodating.
Location
8.0
The hotel's location was great, very near to the main areas and attractions.
Dining
8.0
The dining experience was really good, offering homestyle Japanese dishes.
Facilities
7.0
The hotel had a pool and shops/services available.
James
United States,
May
2023
7.8/10
I absolutely loved my stay at this hotel. The location is superb, just a short distance from the vibrant Patong beach area, which was perfect for me. The rooms offered privacy and comfort, even though I was initially hesitant about the balcony situation. The service was friendly and accommodating, making my stay even more enjoyable. While the dining options were basic, the egg station made up for it, and the view was simply beautiful.
Rooms
8.0
The rooms were situated in a way that made me feel very private, and despite initial concerns about the balcony, they were comfortable and offered a view of the road outside.
Service
7.0
The staff were very friendly and attentive to my needs, even though there were some initial issues with housekeeping availability and coordination before my arrival.
Location
9.0
The location was excellent for exploring the Patong beach area, close enough to enjoy the beach and just out of the party zone, which was a great balance.
Dining
7.0
The dining experience, although a bit limited, was delicious every day and the beautiful view from the restaurant made up for any shortcomings.
Facilities
8.0
The hotel facilities were convenient and well-maintained, providing everything I needed for a comfortable stay.
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